D
David K.
Google
"Louis saved my business! My MacBook Pro with 5 years of client data crashed. Apple Store said it was unrecoverable and wanted $3,500 for a new logic b..."
What customers say
17 years of genuine reviews - never bought, never bribed.
Since 2008, we've never offered discounts or incentives for reviews. What you read here - good and critical - are unprompted, honest experiences from real customers.
Why this matters: Some shops pad prices to fund “review discounts.” Ours don't. Our reputation reflects earned trust, not purchased praise.
We believe strongly that:
- Customers have the absolute right to leave bad reviews.
- The best reviews come from genuinely impressed customers, not bribed ones.
- Our work should speak for itself without needing to pay for praise.
0
Reviews bought
0
Discounts for reviews
17+
Years earning trust
Note: We discourage any form of review manipulation. If a business has to pay for good reviews, it's not earning them.
Check the ratio of reviews to filtered reviews on Yelp!
Our ratio of reviews to filtered reviews is low because we do not bribe customers for in‑store reviews. Everything you see is the truth and can be verified on reputable review websites.
We treat people right, and you’ll see that everywhere
The internet makes gathering information on local businesses easy. Social media cuts through paid ads to show how businesses actually treat customers. Check ours and leave your own.
The best Google rating of any business in MacBook repair
The number and quality of reviews we have is head and shoulders above others. Search MacBook Repair on Google Maps, and you won't find another that does what we do with the same combination of high ratings and high quantity.
We live and breathe making customers happy and believe it shows in our reputation.
4.9/5.0
800+ Reviews
Customer Reviews
R
Rachel S.
Google
"Finally, a repair shop that doesn't treat customers like idiots! They showed me exactly what was wrong with my iPhone, explained the repair process, a..."
T
Tom M.
Yelp
"Shipped my liquid-damaged MacBook from Seattle after watching Louis's YouTube channel for years. They kept me updated throughout, completed the repair..."